Items where Author is "Nabilla Tasya, Naziifah"

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Thesis

Nabilla Tasya, Naziifah (2022) “PENGARUH SERVICE EXCELLENCE DAN SERVICE RECOVERY TERHADAP KEPUASAN PELANGGAN DALAM MENGGUNAKAN JASA PENGIRIMAN BARANG PADA J&T EXPRESS” (Studi Kasus Pelanggan di Jakarta Pusat). Other thesis, UNSADA.

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