Items where Author is "Andy, Wahyudi"

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Thesis

Andy, Wahyudi (2009) PERANCANGAN QUALITY FUNCTION DEPLOYMENT (QFD) BERDASARKAN VARIABEL SERVICE QUALITY (SERVQUAL) DALAM MENINGKATKAN KUALITAS PELAYANAN JASA DI PT. KERETA API INDONESIA ( Studi Kasus Di Stasiun Kereta Api Pondok Kopi, Jakarta ). Other thesis, UNSADA.

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